000 00250nam a2200097Ia 4500
008 231013s9999 xx 000 0 und d
090 _a158.2
100 0 _aBrinkman, Rick
245 0 0 _aDealing With Difficult People
260 3 _aNew York
_bMc Grew hill
_c2003
999 _c7157
_d7157